COVID-19: Ensuring Your Safety
Last edited: 18/02/21
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COVID-19: Ensuring Your Safety
Last edited: 18/02/21
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COVID-19, REST and Your Saftey
Here at REST we have created a process that ensures the safety of both our customers and employees. At the start of quarantine, it was apparent that our business model needed a drastic change of approach. The Government was initiating social distancing measures and updating their guidelines on a daily basis. As our standard policy is to provide customers with a personal experience by arranging free home energy assessments, it was evident this was likely to be affected on a large scale. Our service is where we visit your property free of charge and go through all the savings and earnings you can make from renewable energy in detail. It just wasn’t in the best interest of our customers and staff to continue this way.
Zoom Chat with Us
Fortunately, we are in a new age of technology that has allowed us to manage the way we work in a completely different way. Due to being regulated by companies such as EPVS and trading under the TS (Trading Standards) guidelines, we still had to create an experience for the customer that is both informative, but also accurate and within our company guidelines.
Moving forward we are presenting a very similar alternative by offering remote energy assessments. This allows us to speak to you directly through our live video chat service where you get to sit and discuss your options for renewable energy savings. Our assessors will share their screen and liaise with you about your energy requirements, needs and wants regarding energy saving in your home. It allows us to follow the strict Stay Home policy all the while making sure you are receiving relevant information required to make the decision to go renewable.
Zoom Chat with Us
Fortunately, we are in a new age of technology that has allowed us to manage the way we work in a completely different way. Due to being regulated by companies such as EPVS and trading under the TS (Trading Standards) guidelines, we still had to create an experience for the customer that is both informative, but also accurate and within our company guidelines.
Moving forward we are presenting a very similar alternative by offering remote energy assessments. This allows us to speak to you directly through our live video chat service where you get to sit and discuss your options for renewable energy savings. Our assessors will share their screen and liaise with you about your energy requirements, needs and wants regarding energy saving in your home. It allows us to follow the strict Stay Home policy all the while making sure you are receiving relevant information required to make the decision to go renewable.
Our Installation Process
If any of our customers make the choice to have a renewable system installed, we are happy to say that if we are required for any hands on work, our installation team are compliant with masks, gloves and cleaning materials. We are also making sure social distancing measures are in place to keep you and our team as safe as possible. Should anyone have any issues moving forward then we will accommodate their needs to the best of our ability. We understand this is in the best interest of everyone involved so we will make sure all employees on the job are well trained and fully kitted up to keep you safe.
